Hosting FAQs

• What forms of payment does Digital West accept?
• How long will it take to set up my account?
• What is the difference between a POP box and an email alias?
• What is FTP?
• What are Active Server Pages?
• What version of Microsoft FrontPage do you support?
• What if I don't like FrontPage?
• What is LiveStats?
• How often are my site usage statistics updated?
• I found a third party component I want to use. Can I do this with my Digital West account?
• The application I want to use says it needs an EXE or a DLL file. Can I do this with my Digital West account?
• Can I use PHP or PERL to develop my site?
• Can I use something other than instead of VBScript to develop my ASP site?
• How do I set up Microsoft FrontPage or Adobe/Macromedia Dreamweaver to be able to syncronize files on my website?

DNS FAQs

• How does DNS relate to my domain and website?
• Can you explain DNS?
• What does A-record mean? What is ICANN?

Email FAQs

• How do I send e-mail from my website?
• How do I set up my email client to get email for my domain?
• How do I manage the POP boxes and aliases for my domain?
• Is there a web based interface to email I can use when I travel or am away from home?
• What can I do about SPAM?
• Can I send email out though the Digital West Network SMTP server?
• I'm having some other issue with my email, what should I do?

Ecommerce FAQs

• Do I need to have a SSL Certificate for my domain?
• Why shouldn't I just email the credit card information from the web store?
• What credit card processors / real time shipping components are supported? (Windows)

Support FAQs

• If I want to use a database do I need to use a DSN? (Windows)

Have a question we haven't answered? Send us an e-mail at support@digitalwest.net.

How does DNS relate to my domain and website?

Here is a quick overview.

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Can you explain DNS?

Here is some detailed information -- "Understanding Domain Name Services."

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What does A-record mean? What is ICANN?

Here is a glossary of DNS related terms.

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