As a service provider, we understand the importance of communicating with our customers. We do our best to proactively notify customers about anything that can potentially be service impacting whether it is an upcoming maintenance window or issues on our network and/or other providers' networks. You should always expect a trusted partner to have your back, especially when in a crisis.

One example of this philosophy occurred in the last few weeks when a cable tv company had an extended outage that impacted their California, Oregon, and Washington Internet customers...read the rest of the story, and learn how Digital West can be your first call.

When comparing Internet transit providers, it's important to see what's behind the scenes. How did they build their network?

As we've grown, we could have chosen to build a far less expensive network (similar to some that are advertised), but that would not have fit the level of quality and reliability we demand for our infrastructure services. In this article, we provide the details on how we have built our network with redundancy.

A local Internet icon and smoker of 20 years, Steve E. Miller, quits cigarettes in exchange for Digital West Metro Fiber connection to his home in Downtown SLO.

"For as long as I've known Steve, three things have never changed—his passion for the Internet, photography, and smoking," explains Tim Williams, Founder & CEO of Digital West. "If we can help him quit smoking for good, then this project is a success."